Community/Membership
Content | … |
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Content Ownership | tbd |
Subtopic | … |
- Dashboard
- How can I find my Browser's Private Browsing Mode
- How to Clear my Browser's Cache
- How and where can I change my interests in my profile?
- Where do I go to change my profile?
- How can I change my address?
- How can I change my e-mail address in my profile?
- I am a member and I am having trouble accessing the videos and journals. How can I access them?
- Who can I contact if I want to use/reprint illustrations from the AO?
- How do I register/search for a course on the Dashboard?
- How can I change / upload my profile picture?
- Where do I find my AO ID?
- Login/Registration
- Membership
- How can I register a new AO account?
- Membership Management and Acquisition
- How can I become a member/how can I reactivate my expired membership?
- Do I get a discount as a student or resident, ORP or when I live in a low-income country?
- What documents do I need to provide in order to demonstrate that I am entitled to the resident, student or ORP discount?
- Who is eligible for the discounted membership fee for low-income countries?
- How do I use a membership voucher?
- How can I recommend a friend for an AO Trauma membership?
- How do I access my membership details (for example, my membership expiration date)?
- Why is my membership expiration date incorrect?
- Why can I not purchase a multiyear membership anymore?
- How can I reactivate my cancelled membership?
- Membership Benefits and Privileges
- Membership Upgrades, Downgrades, and Renewals
- I want to upgrade or downgrade my membership; how can I do this?
- How is my membership renewed?
- How can I renew my expired membership?
- Auto-renewal is active but I do not want to renew. How can I cancel my membership?
- How do I renew from the link in the Renew membership e-mail when the link is not working?
- How can I renew my membership with a voucher?
- Payment and Billing
- Do I need to store my credit card details to have a AO Membership with auto-renewal?
- Where and how do I update my credit card details (for auto-renewal)?
- Is it possible to pay by debit card?
- Why does my credit card statement show that the AO charged me more than just the membership fee?
- How can I view and print my payment receipts/invoices?
- I want to cancel my membership. How can I get a refund?
- How do I remove my credit card details from my profile?
- How can I change the address on my receipt?
- Special Membership Programs
- Technical Support and Miscellaneous
- How can I hide my profile/e-mail address/picture from the Member Directory
- Elections/Voting
- Events
- Contacts for course related questions
- Faculty
- Reimbursement
- Certificates
- Course Registration
- How to register for an Event (with a voucher)
- How to register for an Event (without a voucher)
- Will I get a refund if I would like to cancel my Course?
- I need a travel Visa to get to my course, could you assist me with an invitation letter?
- How to download my payment receipt or invoice
- Where do I find information to my event?
- Voucher Handling: Companies (Hospitals or Sponsors) paying registration fee for course participants
- Application
- DirectShare
- General Course information for participants
- How much does my course cost?
- Does AO offer sponsorships for participants from low income countries?
- Can I pay my AO course with bank transfer?
- Can I purchase a congress ticket through AO?
- The AO course seems to be full, is there a waiting list for the course?
- I am not able to log in to my AO Recon webinar
- When does the registration for my AO Course open?
- I have an AO Trauma membership; can I get a discount for the AO Recon course participation?
- Will the recording of my AO Recon Webinar be available after the webinar?
- AO Hospital Based Seminars
- How to Print Event Details as a PDF
- AO In Hospital
- myAO 2.0
- What is myAO 2.0?
- What does myAO 2.0 offer?
- How do I sign up / log in to myAO 2.0?
- I have issues signing up or logging in to myAO.
- Verification process - Why do I need to verify my profile?
- What is available for me in Communities, and Groups?
- How can I provide feedback on myAO 2.0?
- Who should I contact for questions related to Casefolio?
- Will my login credentials change?
- Will I lose any content during the transition?
- What should I do if I encounter problems after the transition?
- How do I create a community/group on myAO 2.0?
- Will my profile and data be transferred automatically?
- Why is myAO transitioning to 2.0?
- How are spaces organized in myAO 2.0?
- Who moderates Hubs, Communities, and Groups?
- Who can I contact if I have additional questions?